Little Batches FAQ
You can place an order online at thelittlebatches.com. Simply browse our selection, add items
to your cart, and proceed to checkout.
We accept major credit cards, debit cards, e- wallet payments as well BNPL services- Atome
& PayLater by Grab.
Yes, you can modify or cancel your order within 48 hours by contacting our customer service at info@thelittlebatches.com
Yes, we offer delivery services for online orders. Delivery fees and times may vary based on
your location and the size of your order.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging.
In the event that a return needs to be made, contact us within 15 days of delivery (including weekends) and we’ll furnish you with the necessary details required for the return. Do note that returns should be shipped back within 15 days of delivery (including weekends), and that buyers will have to bear the return shipping costs. Items sent back to us without first requesting a return will not be accepted.
We can process an exchange as long as the harness is not worn (except for trying it on the pup)
and the label is intact within 15 days of purchase. In order to process the exchange, the accessories have to shipped back to us before we process to ship the new desired size. Kindly note any excess of price differences will be returned as store credit to be used for future
purchases.
You can reach our customer support team by email at info@thelittlebatches.com, or
via Instagram (@thelittlebatches)messenger.
No, you can place an order as a guest. However, creating an account allows you to track your orders, save your information for future purchases, and enjoy other benefits.
Members of our loyalty program receive exclusive discounts, early access to sales, and points for every purchase that can be redeemed for rewards. Sign up in-store or online.